// Home services
Service Company Dispatcher
A scheduling board for the office and a mobile app for technicians. Jobs, photos, signatures and invoices flow from the truck to the books without anyone retyping them.
- Problem
- HVAC and plumbing shops dispatch by phone call and whiteboard.
- Platforms
- Web + iOS + Android
- Stack
- Angular · Ionic · Django · QuickBooks
- Size
- Medium: several connected parts
// Live demo
Try it yourself
A working sample of the app, set up for a made-up company. Click around the way your team would.
// What we would build
Features
Drag-and-drop dispatch board
See every technician’s day, drag jobs between them, and let customers know when someone is on the way.
Technician app that works offline
Job details, checklists, photos and customer signatures, saved on the phone and synced when the signal comes back.
Customer history on site
Equipment, past visits and notes for each address, so the technician knows what they are walking into.
Invoices from the job
Parts and labor recorded on the job become the invoice, sent to QuickBooks when the job closes.
Recurring maintenance
Service agreements create their own visits on schedule, so renewals are not missed.
Owner dashboard
Jobs per tech, first-time fix rate, revenue by service line and unpaid invoices at a glance.
// Connects to
Works with what you already use
Using something else? Most systems with an API, a database or a scheduled export can be connected.
// FAQ
Common questions
Why build this instead of buying a field service tool?
Off-the-shelf tools work well for standard jobs. Custom makes sense when your pricing, workflows or equipment tracking do not fit, or when per-user fees across a large crew add up.
Can technicians use their own phones?
Yes. The app runs on iPhone and Android, and access is removed centrally when someone leaves.
// Related
Other projects we build
Services involved: Web apps, Mobile apps
CAD + Product Development
CADs, specs and factory quotes live in email threads and folders.
Retail Store + Subscriptions
Retailers rent a storefront and pay fees on every sale they make.
Shipment Tracking + Issues
Shipping problems surface when the customer calls to complain.
// Next step
Need a service company dispatcher?
Tell us how the work gets done today. We will tell you plainly what we would build, how long it would take and what it would cost.